Privacy Policy

Information We Collect

The categories of information we may collect depend on how you interact with Eagle X.

Sources of Information

We may receive information:

• Directly from you through RFQs, contact forms, applications, email, or other communications.
• From your company, authorized representatives, buyers, suppliers, logistics providers, or other commercial counterparties.
• From service providers supporting hosting, security, forms, communications, analytics, or related website functions.
• From publicly available business sources where relevant to commercial due diligence, KYC, sanctions screening, or supplier/buyer verification.

How We Use Information

We may use personal information to:

• Respond to inquiries and evaluate RFQs.
• Coordinate sourcing, supplier review, documentation, inspection, logistics, and transaction development.
• Communicate with buyers, suppliers, sales representatives, service providers, and other counterparties.
• Evaluate independent sales representative or business-partner applications.
• Process tax, payment, accounting, or commission administration where applicable.
• Conduct KYC, sanctions, fraud-prevention, compliance, or due-diligence activities where appropriate.
• Protect the Site, investigate technical or security issues, and prevent misuse.
• Maintain business records, establish or defend legal claims, and comply with legal obligations.
• Improve Site functionality, content, usability, and commercial workflows.

Legal Bases for Processing

Where laws such as the GDPR or UK GDPR require a legal basis, processing may be based on one or more of the following, depending on the circumstances: taking steps at your request before entering into a contract; performance of a contract; compliance with legal obligations; our legitimate interests in operating and protecting our business, evaluating commercial opportunities, and communicating with counterparties; or consent where consent is required.

Sale of Personal Information & Behavioral Advertising

Eagle X does not sell personal information for monetary consideration. We do not use personal information for cross-context behavioral advertising as part of our ordinary business model.

If our practices materially change, we will update this Policy and provide any notices or choices required by applicable law.

Cookies, Logs & Analytics

The Site may use cookies, server logs, security tools, analytics, and similar technologies for website operation, security, performance, troubleshooting, and aggregate usage analysis. Third-party services may process technical information according to their own terms and privacy practices.

For additional information and browser controls, review our Cookie Notice.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including managing inquiries or transactions, maintaining business and accounting records, administering applications or representative relationships, complying with legal or tax obligations, resolving disputes, enforcing agreements, and maintaining security.

Retention periods vary based on the type of information, the nature of the relationship, applicable legal requirements, and legitimate business needs.

Data Security

Eagle X uses reasonable administrative, technical, and organizational measures intended to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or storage system can be guaranteed to be completely secure.

Please avoid sending unnecessary sensitive information through ordinary email or website fields that are not specifically designed to receive it.

International Data Transfers

Eagle X is based in the United States and conducts international business. Information may therefore be accessed, processed, or stored in the United States or other countries where Eagle X, counterparties, or service providers operate.

Where applicable law requires specific safeguards for international transfers, we will use legally appropriate mechanisms based on the circumstances.

Your Privacy Rights

Depending on your location and whether a particular privacy law applies to Eagle X and the processing at issue, you may have rights concerning your personal information, which may include rights to request access, correction, deletion, portability, restriction, or objection to certain processing, and rights relating to consent where consent is the legal basis.

California residents may also have rights under applicable California privacy laws, including rights relating to access, correction, deletion, and information about certain data practices, subject to legal exceptions and applicability requirements.

To submit a privacy request, email admin@eaglextrade.com with the subject line Privacy Request. We may need to verify your identity or authority before completing a request.

You may also have the right to complain to a competent privacy or data protection authority in your jurisdiction.

Children’s Privacy

The Site and Eagle X commercial services are intended for businesses and adults acting in a professional capacity. They are not directed to children. If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.

Third-Party Websites & Services

The Site may contain links to or integrations with third-party websites or services. Their privacy practices are governed by their own policies, and Eagle X is not responsible for their independent privacy or security practices.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our Site, business practices, technology, legal requirements, or service providers. The effective date above identifies the current version.